Privacy Policy

This website belongs and is operated by Embellish by (referred to herein as “Embellish” or “us” or “we”). This document explains what information we collect about visitors, users, and subscribers (together referred to as “Users” or “You”) to our website and mobile applications and how we use this information.

We respect the privacy rights of our online visitors (you, your, yours) and recognise the importance of protecting the information we collect. We have adopted a Privacy Policy that has been developed in accordance with the Privacy Act 1988 (Cth) (Privacy Act), including the Australian Privacy Principles (APPs). The APPs guide how we collect, handle, disclose, destroy, store, and use the information that you provide us with, and how an individual may gain access to or make complaints about the personal information held about them.

The following information is provided by Embellish By Rowi to enable our online visitors to be fully informed and by visiting www.embellishbyrowi.com, you are accepting and consenting to our practices in accordance with our Terms and Conditions.

DATA COLLECTION
When the user gives us personal information to make a transaction, verify your credit card, place an order, or organise a delivery or return, you’re consenting to us collecting it and using it for that specific reason only. If we ask for your personal information for a different reason, like marketing, we’ll either ask directly for your consent, or give you the opportunity to opt out. You’re responsible and legally liable for any User Content that you submit.

If you elect to pay online using your credit card, your credit card details are not stored by us. They are encrypted and passed directly to the bank through our security provider. Any other information you provide at the checkout, such as comments or survey responses is stored by us and is used to better plan future items to add and developments for the website. Saved card details will never be shared with third parties and will only be used to process your order, using our payment partner’s systems.

General site traffic data is collected for the purpose of site maintenance and improvement and provides information about which and how often certain pages are viewed. This helps us to understand what sorts of products our customers are interested in and alerts us to any areas of the site that may be difficult to navigate. The data we collect may include your IP address, your approximate geographic location, and data sent to us by your web browser, such as your operating system, browser type and version, computer type, MAC address and screen resolution and further set out under Cookies.

Generally, we do not collect sensitive information. However, we may collect sensitive information from you or about you where there is a legal requirement to do so, or where we are otherwise permitted by law. Don’t worry - in all other situations, we will specifically seek your consent.

If we do not collect, hold, use or disclose your personal information, or if you do not provide your consent, then you may not be able to place an order or register for a service offered by us.

COOKIES
Not the good kind, the boring kind. Embellish by Rowi uses cookies (very small files that are sent by us to your computer or other access device) which we can access when you visit our site in future. There are four types of cookies:

Website functionality cookies - These cookies enable you to browse the website and use our features such as shopping baskets and wish lists.
Website analytics cookies - We use these cookies to measure and analyse how our customers use the website. This allows us to continuously improve our website and your shopping experience.

Targeting cookies or advertising cookies - These cookies are used to deliver adverts relevant to you. In addition, they limit the number of times you see an advertisement as well as helping us measure the effectiveness of our advertising campaigns.

For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

PERSONAL INFORMATION
We collect, hold, use and disclose personal information from you or about you to:

• provide you with information that you have requested
• process orders you make through our website
• add you to our mailing list
• send you marketing materials and promote our goods and services
• deliver to you the goods that you have ordered and provide you with customer service following the orders
• improve the website experience of our visitors
• carry out general business functions and activities and
• comply with our legal obligations.

We also use personal information for our own internal business purposes including:for data analysis to improve our products and services;

• for data analysis to improve our products and services;
• auditing our internal processes to ensure they function as intended and that we comply with regulatory requirements
• for fraud and security monitoring
• developing new products and services; and
• identifying usage trends so we can understand which part of our services and marketing are of most interest to our customers
• Some of the third party service providers to whom we send data, store data in the United Kingdom, United States and Canada and from time to time other locations outside of Australia.
  
  By providing your personal information to us, you consent to the transfer of that information to our third party providers and to the storage of your personal information by us or our third party.
  
  When we send information overseas, in some cases we may not be able to take reasonable steps to ensure that overseas providers comply with the Privacy Act and those providers may not be subject to the same level of protection or obligations that are offered by the Privacy Act. If you do not agree to the transfer of your personal information outside of Australia, please contact us before you agree to this Privacy Policy. In these circumstances, we may be prevented from providing products or services to you.
  
  THIRD PARTY SERVICES
  In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
  
  SUBSCRIPTIONS
  We may use the information you provide us to send you emails of our new offerings or update you on changes to our Site. If you do not wish to receive these emails, please opt out in any offer email you receive from us. If you would like to opt out of receiving promotional emails from us, please follow the unsubscribe instructions located in each such email. Please understand that if you opt out of receiving promotional correspondence from us, we may still contact you in connection with your Account, relationship, activities, transactions and communications with us.
  
  AGE OF CONSENT
  By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
  
  PRIVACY POLICY CHANGES
  We may review and revise our Privacy Policy from time to time and without prior notice. An amended version will be posted on our website at v and we suggest that you visit our website regularly to keep up to date with any changes.
  
  LEGALLY REQUIRED DISCLOSURE
  We reserve the right to disclose your personally identifiable information if we are required to do so by law or if we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process. We also maintain the rights to transfer your information in case of a corporate restructuring (such as a merger or acquisition) as long as the receiving entity adopts this or a stricter privacy policy that applies to your information.
  
  CONTACT US
  If you have any questions or concerns about this Privacy Policy or our software or website practices, please contact us atinfo@embellishbyrowi.com
  
  Last updated: April 2022